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mardi 29 mai 2018

How to Report a Spam Text

This wikiHow teaches you how to report spam text messages by forwarding them to shortcode 7726 (which spells out "SPAM" on most keypads). Spam text messages are not only a nuisance, they are illegal and can even contain links that can be dangerous. Many spam messages are an attempt to obtain your personal information or spread malware that can infect your phone. Never reply to spam messages or tap on any of the links in the message and always report spam text messages immediately.

EditSteps

EditOn Android

  1. Open your Messages app. Open the messaging app you use to send text messages with.
    Report a Spam Text Step 1.jpg
  2. Open the conversation that contains the spam message. This may differ depending on what text messaging app you use, but most messaging apps will open to a list of the most recent text conversations.
    Report a Spam Text Step 2.jpg
  3. Long-press on the spam message. Tap and hold on the spam message and additional options will appear.
    Report a Spam Text Step 3.jpg
    • Be sure not to reply or tap any of the links in the message when doing this.
  4. Tap or "Forward." This will copy the text and sender information into a new text message.[1]
    Report a Spam Text Step 4.jpg
  5. Type 7726 as the recipient. In the "To" field, type 7726 as the recipient. 7726 is the shortcode for the GSMA's Spam Reporting Service.[2]
    Report a Spam Text Step 5.jpg
    • If you are an AT&T, T-Mobile, Verizon, Sprint, or Bell customer, you can report spam text messages by forwarding them to 7726 (SPAM) free of charge.[3]
  6. Tap or "Send." The option may differ depending on what messaging app you are using. Sending the text message reports the spam message to GSMA's Spam Reporting Service program.
    Report a Spam Text Step 6.jpg
  7. Report any unauthorized charges. If you receive any unwanted text messages, review your phone bill for any unauthorized charges and report them to your service provider immediately.
    Report a Spam Text Step 7.jpg

EditOn iPhone

  1. Open Messages . It's the app with the icon of a white speech bubble on a green background, usually located on the bottom of your iPhone's home screen.
    Report a Spam Text Step 8.jpg
  2. Open the conversation that contains the spam message. It will be in your list of conversations.
    Report a Spam Text Step 9.jpg
  3. Long-press on the spam message. Tap and hold on the body of the message and you will see a small pop-up menu appear at the bottom of the screen.
    Report a Spam Text Step 10.jpg
    • Be sure not to reply or tap any of the links in the message when doing this.
  4. Tap . It's the last option at the very bottom of the screen. You will see a blue checkmark icon appear to the left of the message.
    Report a Spam Text Step 11.jpg
    • You can select more than one message, if necessary.[4]
  5. Tap . Tap the Forward icon that resembles a right-facing curved arrow located in the lower-right corner of the screen. This will copy the text into a new message.[5]
    Report a Spam Text Step 12.jpg
  6. Enter 7726 as the recipient. In the "To" text field, type 7726 which is the shortcode for the GSMA's Spam Reporting Service.
    Report a Spam Text Step 13.jpg
    • If you are an AT&T, T-Mobile, Verizon, Sprint, or Bell customer, you can report spam text messages by forwarding them to 7726 free of charge.
  7. Tap the Send icon. It's the blue upward-facing arrow button on the right side of the message box. This will forward the text message to the Spam Reporting Service.
    Report a Spam Text Step 14.jpg
  8. Report any unauthorized charges. If you receive any unwanted text messages, review your phone bill for any unauthorized charges and report them to your service provider immediately.
    Report a Spam Text Step 15.jpg

EditTips

EditWarnings

  • Don't reply to spam text messages. Spam text messages are often trying to obtain your personal information. You should never reveal your personal information to anyone. This includes information such as, your account number, passwords, bank account information, utility or service account information, social security number, and email.
  • Don't tap any links in a spam message. These links may install malware on your smartphone or direct you to a fishing site. A fishing site is a website designed to look like a legitimate website, but it's real purpose is to steal your personal information.


EditSources and Citations


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